Protect Oregonians from Abusive Practices by Student Loan Servicers

Student loan servicers are charged with evaluating borrowers for income-driven repayment programs, discharges, and other plans that can help them manage their monthly payments. Failure to properly serve borrowers, however, has led to delinquencies, defaults, and an increase in outstanding student loan debt nationally.

SB 279 would establish strong standards for servicers, such as requiring evaluation of borrowers' eligibility for relief under income-driven repayment plans, and generally requiring application of payments in a manner that benefits the borrower. Oregon should have the authority to make sure these standards are upheld. The Attorney General will have the power to act on behalf of harmed borrowers.